International travel made safer by the Airport Angels

International Children’s Flight Chaperone Service

Airport Angels are a service that helps children get to and from their UK boarding school safely. They’re experts in everything involved with ‘airport days.’ They’re another secure link in the chain of safety for international families that need to get their child to and from the UK without parental supervision.

If you’ve never heard of them before, it’s worth considering their service as you set up your child’s boarding school arrangements.

How Airport Angels can help you

Airport Angels were originally set up in 2012, to provide Check-in and welcoming services for language students arriving at UK airports. Now their services cover a wide range of travelling clientele: corporate, VIP, coach parties, and individuals of all ages.

For you, it means that your child will have a fully trained and security checked Airport Angel with them throughout their arrival, transfer or departure from the airport. They guide them through the whole process of catching their flight, transfer mid-journey, or exiting the airport to their designated handover adult.

You get the peace of mind that they are constantly supervised by someone that’s an expert in airport navigation, has your child as their first priority, and is thoroughly security checked.

Your child is relieved of the responsibility of navigating the airport or enduring long wait times by themselves. They have a trusted adult that sorts out all the official procedures with them and knows what to do if there’s any hitches in travel plans.

But it’s not just about the official ‘stuff’. It’s your child’s experience that’s of paramount importance. Your Airport Angel will happily be their breakfast/lunch/dinner buddy and keep them company, having a little airport wander, while they wait for their flight or connecting transport.

Your child may be travelling alone, but under the wing of an Airport Angel they never feel like they’re by themselves.

You won’t have to do lots of explaining

Being born out of a service for students, it not surprising that Airport Angels has a great working relationship with many independent schools, education guardian organisations and education consultants. (Interlink to Guardian article and Services Page)

The Airport Angels Chaperone Service helps streamline the logistics of getting your child to and from school. With this additional service, your Airport Angel will stay with your child on their journey from the airport to their school, or school meeting point. For example, this means they will accompany your child on the tube, in a taxi or coach to a mainline London train station – where school staff takeover. Or it simply means travelling in the taxi with them, from the airport to their school.

As an organisation, Airport Angels has a full understanding of the independent school industry and are familiar with the types of experiences your child will have. They’re used to liaising with the other organisations that surround your child with full wraparound care. So, for example, when you say that they’re handover is to their education guardian – your Airport Angel already knows what you’re talking about.

Spend less on travel arrangements

If you’re already using coach or taxi companies and relying on school staff to implement travel arrangements, you may find Airport Angels a less time consuming and more cost effective option. All the coordination of different modes of transport, staffing and other details are sorted out by seasoned experts.

Airport Angels provide their full service, 24/7. So all those annoying out-of-hours expenses, and costs associated with delayed flights, are removed.

Pre-travel help

All the Airport Angels are in-house employees, never temp or agency workers. Because they need to be fully trained in all the procedures involved with Unaccompanied Minors, group travel, chaperone duties, and accompanying young adults – as well as the diverse range of airlines they work alongside.

Airport Angels share a lot of this expert knowledge with you on their website. Their FAQs are particularly useful for parents/carers as you prepare your side of the paperwork. Each airline has their own specific regulations, but there’s a lot of good advice that applies more generally. And it’s a great place to start if this is your first time sending a child on an aeroplane by themselves. Forewarned is forearmed, as they say.

Are there Airport Angels at all UK airports?

  • Your child can be supported by an Airport Angel when they arrive or depart in the UK and Ireland, here:
  • Heathrow
  • Gatwick
  • Stansted
  • Luton
  • London City – Landside Only
  • Manchester
  • Newcastle
  • Cardiff
  • Southend
  • Bristol
  • Edinburgh
  • Glasgow
  • Dublin
  • St Pancras
  • Ashford International
  • Ebbsfleet

They’re only operating their new in-flight chaperone service from and to Heathrow, Gatwick and Edinburgh – for now.

Keep things simple

Your child’s commute to a UK boarding school is fraught with logistical and administrative hurdles – particularly when you’re an international family. Airport Angels is one service that aims to make your life easier. Their expertise gives you reassurance and keeps travel planning as simple as possible. And there’s the peace of mind that your child is in the care of a fully trained adult for the entirety of their airport days.

British Boarding School Network approved Agent 2023 - 2024